Effective Date: July 20, 2026
 

Thank you for shopping with NailGlow.
 

At NailGlow, we begin processing orders as soon as they are placed to ensure fast dispatch and delivery. Please read our cancellation policy carefully before placing an order.
 

Order Cancellation by Customer
 

• Orders can be cancelled only before they have been packed or dispatched.

• Once an order has been packed or shipped, it cannot be cancelled.

• To request a cancellation, please contact our customer support as soon as possible with your Order ID.
   

Cancellation by NailGlow.In
 

We reserve the right to cancel an order under certain circumstances, including but not limited to:

• Product is out of stock.

• Payment could not be verified.

• Incorrect pricing or product information due to a technical error.

• Suspected fraudulent or unauthorized transaction.

• Delivery is not possible to the provided address.
   

If we cancel an order after receiving payment, the full amount paid will be refunded to the original payment method.
 

Refund for Cancelled Orders
 

If an order is successfully cancelled before dispatch, the refund (if applicable) will be processed to the original payment method within a reasonable timeframe, depending on your bank or payment provider.
 

Contact Us
 

For any cancellation-related queries, please contact us through the Contact Us page available on www.nailglow.in.